This Policy applies to information we collect about you when you use our mobile applications, websites, and other online products and services (collectively, the “Services” or “Klippers Services”), including the Klippers Application (the “Klippers App”) and on our website at www.getklippers.com (the “Klippers Website,”), which is discussed below in “Collection of Information”, and through other interactions and communications you have with us.
Third Party Privacy Policies
This Policy does not apply to information that you provide to, or is collected by, any third party whether through or in connection with your use of the Klippers Services or otherwise, including information Users and Professionals may exchange between each other. Third parties may have their own privacy policies, which we encourage you to inquire about before providing information to them. You agree and acknowledge that Klippers has no duty or responsibility to maintain and safeguard any information you may provide to or is collected by any third party whether through or in connection with your use of the Klippers Services or otherwise.
Persons under the Age of 18
The Klippers Services are not intended for, and not available to, persons under 18 years of age. We do not collect any information from anyone under 18 years of age. If you are under the age of 18, you are not authorized to use our platform for Services. If we learn we have collected or received personal information from persons under 18, we will delete that information.
COLLECTION OF INFORMATION
Information You Provide to Us
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us (collectively, “Personal Information”). This information may include: name, email, phone number, postal address, profile picture, payment method, items and services requested, service delivery and related delivery notes, other information personal information which could reasonably be used to identify you personally which you choose to provide. We may also collect Personal Information about Professionals through certain background checks we perform relating to our Third-Party Providers.
When you use our Services, we also collect information about you in the following general categories:
The technologies we use for automatic information collection may include:
Third Party information collection
When you use the Klippers Services, certain third parties may use automatic information collection technologies to collection information about you and your device. These third parties may include:
Klippers uses information that we collect about you or that you provide to us, including any Personal Information, to:
TThe usage information we collect helps us to improve the Klippers Services and to deliver a better and more personalized experience by enabling us, among other things, to:
We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at firstname.lastname@example.org
Through our Services
We may disclose aggregated information about our Members and Professionals, and information that does not identify any individual or device, without restriction to third parties to use for industry analysis or demographic profiling, to deliver targeted advertising or marketing about other products or services to you, or for other business purposes. In addition, we may disclose Personal Information that we collect, or you provide:
Social Sharing Features
The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.
Analytics and Advertising Provided by Others
We strive to provide you with choices regarding the Personal Information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.
You can review and change your Personal Information by logging into the Klippers App or Klippers Website and visiting your account profile page. You may also send us an email at support@getKlippers.com to request access to, correct or delete any personal information that you have provided to us. We generally cannot delete your Personal Information except by also deleting your user account. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if a person has a standing credit or debt on that person’s account, or if we believe a person has committed fraud or violated our Terms, we may seek to resolve the issue before deleting that person’s information.
Klippers will comply with individual’s requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.
We request permission for our Services’ collection of precise location from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, if you block the use of location information the Services may then be inaccessible and will not function properly.
We may also seek permission for our Services’ collection and syncing of contact information from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, iOS users can later disable it by changing the contacts settings on your mobile device.
Cookies and Advertising and Promotional Communications
You may opt out of receiving promotional messages from us by following the instructions in those messages. You can also opt-out by logging into the Services and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@getKlippers.com .
If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.
The following are further specific ways for you to opt out of specified advertising and promotional communications:
When Users book services, the information they input is encrypted through SSL encryption. We do not store credit card information on our servers, and we use SSL encryption to protect your credit card information when it is transferred to our third-party payment processor.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access the Klippers Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet and mobile platforms generally is not completely secure. Please note that despite our efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your personal information. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.